Holiday Payment Processing Times
Our office will close at 15:00 pm UTC on Wednesday, December 24th. Our offices will reopen on Monday, the 29th December at 00:00 am UTC until 20:00 pm UTC on Wednesday, 31st December. Offices will reopen on Friday, January 2nd 2026 at 00:00 am UTC.
No payments will be processed on Thursday, December 25th; Friday, December 26th & Thursday, January 1st. TransferMate is closed for the weekend on the 27th & 28th December.

*Some banks are closed on Monday, December 29th so some payments may not be processed until the next working day. Please review our cut-off times, in line with Holiday Season opening hours to ensure payments are submitted in time to meet your expected value dates.

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System Security

Secure Online Communications

At TransferMate, we utilize numerous levels of physical, logical and software security controls to protect our hosting infrastructure. Data safely travels through "Secure Socket Layer" (SSL) technology using 256-bit encryption. This is the "de facto" standard for data encryption on the Internet. It means unauthorized individuals will not be able to decipher your confidential and sensitive financial information.

A Secure Operational Center

We maintain our servers in a secure, internal facility that can only be accessed by authorized senior personnel. We retain redundant software, and continually service our on-site power generators to ensure that disruptions are both manageable and kept to a minimum.

Secure Information

Your privacy is considered in all aspects of our business. As a result, we maintain systems to protect the security of your information and to protect your information from unauthorized access.

Tracked Payments

All payments booked on our online platform are recorded and saved in your account summary. All payments to TransferMate are recorded from your bank. All payments from our bank are also recorded and available to you. As soon as you have booked a payment with TransferMate you will receive a confirmation of the transaction booked by email instantly.

The security of your payments is our top priority at TransferMate. We use trusted banks and partners around the world with whom we've built established relationships. Our team constantly assesses our systems and try to identify and eliminate any possible risks or flaws. All payments made with TransferMate are transferred through SSL technology using 256 bit encryption, ensuring the safety of information.

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